PRIVACY POLICY

This Privacy Policy applies to your use of Bitritm.com(the “Website”). It tells you ("you", "visitors", "users") what to expect when we collect personally identifiable information about you, and what your rights are concerning the collection of your information. It is provided in accordance with our obligations under the Directive 95/46/EC (General Data Protection Regulation). In this Privacy Policy, references to "Bitritm", “the Company”, “we”, “us” or “our”we” or “us”, a Company duly registered under the laws of El Salvador, with its registered number 2025124652, and having its registered address at Avenida La Capilla, Edificio 515, Apartamento 5-B, Colonia San Benito, Distrito de San Salvador, Municipio de San Salvador Centro, Departamento de San Salvador, República de El Salvador.

The Policy aims to ensure that users are fully aware how the Company collects and processes their Personal data including use of the Website and any of the services and related matters. We do not knowingly collect data relating to minors and are not intended to be made available for them.

The Policy shall be read in conjunction with the Company’s Terms of Use. Thus, registration of account gives rise to the existence of a contractual relationship with the Company, as regulated by the Terms of Use, and all matters between the Company and you relating to services are deemed to fall within the subject matter of that same contractual relationship.

Users shall inform the Company if their Personal data changes during the relationships with us. If a user fails to do so, the Company will be forced to stop providing Services to such a user.

We reserve the right to make changes to the Policy in the future. Any changes shall be duly notified to users.

The present Policy is designed to elaborate on the following aspects:

Kind of personal data that we collect;
What actions we carry out with personal data;
With whom we might share personal data;
Period for how long we keep personal data;
What rights our users have in terms of personal data.

The Personal Data Collected

Bitritm is the controller and accounts for users’ Personal data.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, share and disclose different kinds of Personal data about users which (for purely indicative purposes) we have grouped together as follows:

Contact information, such as name, home address, and E-mail address.
Account information, such as username and password.
Financial information, such as bank account numbers, bank statement, trading activity and history, commissions charged, etc.
Identity verification information, such as images of your government issued ID, passport, national ID card, driving license or other documents requested by our compliance department.
Residence verification information, such as Utility bill details or similar information.
Other information, obtained during our KYC procedures, such as information about your financial state and source of funds.

The Company also collects, uses and shares Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal data but is not considered Personal data in law as this data does not directly or indirectly reveal your identity.

In case if a user either fails to provide the data requested, or provides incomplete or insufficient data, the Company may not be able to use our services, including account opening.

How Personal Data is collected

We use different methods to collect data including through:

Account Registration. Users provide the information, which will then be collected and processed, when they fill in and submit an account application form and complete the required application steps.
Direct Interactions. Users provide the information when they:
- use our services;
- discuss with us the particular services that you require;
- request and receive our services;
- contact us with complaints or queries;
- contact us for further information about our products and services;
- give us feedback.

Usage of Personal Data

We use Personal Data for the following actions:

Process your transactions
Fulfill legal or regulatory requirements;
Verify your identity in accordance with the applicable legislation and the Company’s Anti Money Laundering policy, as well as address other law enforcement needs;
Detect, investigate and prevent fraudulent transactions or unauthorized or illegal activities;
Analyze Website usage and experience in order to improve our Website;
Respond to customer service requests and support needs;
Conduct inquiries;
Administer a contest, promotion, survey or other features as will be more explained on the Website;
Carry out any other purpose or reason for which the information was collected.

Disclosure of Personal Data

To third parties

In processing your transactions, we may share some of your Personal Data with our third party service providers who help with our business operations. Your information will not be sold, exchanged, or shared with any third parties without your consent, except to provide Services or as required by law. By using Website or services you consent to the disclosure of your Personal Data as described in this Privacy Policy.

Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses. Company’s third party service providers are contractually bound to protect and use such information only for the purposes for which it was disclosed, except as otherwise required or permitted by law.

We ensure that such third parties will be bound by terms no less protective those described in this Privacy Policy, or those we are subject to under applicable data protection laws.

To legal authorities

We may share your Personal Information with law enforcement, data protection authorities, government officials, and other authorities when:

compelled by court order, or other legal procedure;
disclosure is necessary to report suspected illegal activity;
disclosure is necessary to investigate violations of this Privacy Policy or any our agreement with you.

We also can disclose your Personal Information in the other circumstances only with your consent or at your instruction.

Personal Data Security

We have developed appropriate security measures to prevent your Personal data from accidental loss, an unauthorised usage or access, alteration or disclosure. We also continuously review and, where possible, improve upon these security measures.

We also give access to your Personal data only to those employees, agents, contractors and third parties that have a professional ''need-to-know''.

Personal Data Retention

We retain Personal Information for as long as necessary to fulfil purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. In accordance with our record keeping obligations, we will retain account and other Personal Information for at least five years after termination of respective agreement.

User’s Rights

Users hold a right to withdraw consent to usage of their Personal Data at any time. You have the following rights:

the right to be informed about the fact that we’re processing your Personal Information and which data exactly we are processing,
the right to data portability (in certain circumstances);
the right to object the processing of your Personal Information.
the right to access your Personal Information, to correct, update, and block inaccurate and/or incorrect data;
the right to withdraw your consent of Personal Information processing;
the right to delete your Personal Information from our servers upon your justified request (a right to be forgotten);

However, the Company might not always be able to comply with a request for deletion under legal reasons. Any processing activities that are not based on your consent will remain unaffected.